Pinnacle Quality Initiative Announces Customer Experience Awards – 2015 March 4, 2015 – National HealthCare Associates released a list of their centers who were recognized by the independent auditor of customer service for the 40-center nursing home group. Sixteen of their centers rated “Best in Class” out of more than 1,100 skilled nursing centers in the United States, in one or more customer service areas. Those centers received the prestigious “Customer Experience Awards” form Pinnacle Quality Insight.
Sands Point Center for Health & Rehabilitation welcomes you, and thanks your for choosing our center for your healthcare needs. An exceptional community healthcare resource for many years, we exceed expectations in meeting the needs of individuals who require short-term skilled nursing care. Our staff of concerned and dedicated professionals is committed to helping everyone through providing support and guidance on a one-to-one basis.
Whether you join us for a brief stay or call us your home, we want you to feel as comfortable as you would amongst family, while receiving care such as physical therapy, occupational therapy, or speech therapy. Sands Point Center for Health & Rehabilitation also provides a myriad of medical services including pulmonary rehabilitation, heart failure services for CHF, cardiac recovery, amputee rehabilitation, stroke rehabilitation and wound care management to name a few.
Sands Point Center for Health & Rehabilitation prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service and providing a nurturing environment for both patients and families. We are pleased to have received a"Customer Experience Award - 2015"fromPinnacle Quality Insights demonstrating our center's commitment to the "Four Pillars" of our mission statement:Kindness, Compassion, Service and Excellence.
I would give you 5 Stars!!! My 95+ year young Mom has considered Sands Point Center her home for many years now. She has made many friends there of both residents and staff. The highly competent staff treats my Mom with dignity, and is welcoming and appreciative of family input. We could not have made a better choice for her ongoing care.
"My 89 year old mother has been at the Sands Point Center for the past two years and we couldn't be happier. She requires assistance with most day to day activities as well as skilled nursing care. The staff has done an outstanding job in all cases. They are some of the most loving, caring people I've ever met, as well as being consummate professionals. The food choices at the Center are excellent and the residents are offered numerous activities to keep them busy. We moved out of the NY area last year and stay in touch over the phone and with visits 2-3 times a month. No matter when we get there, and we often come unannounced, everything is as it should be. I would not hesitate to highly recommend the Sand Point Center to anyone in need of the services they provide."
“My stay has been very nice and the care has been very good. The rehab department was great and I can do a lot more than when I first came in to Sands Point. I would definitely recommend Sands Point to anyone in need of rehab.”
“I couldn’t ask for anything more; my stay has been very good. The therapy is very good and the care is stupendous. I would absolutely recommend this center.”
“My stay has been good and the care has been great!”
"I've enjoyed my stay here. As a retired member of the 83rd infantry division; having served in Normandy I love the respect I got as a retired serviceman for my counrty. This is a great place!"
"I've enjoyed my stay here! From the nurses, the nurses aids and the food, everything was great! The staff here were so warm, supportive and friendly, and the therapy was terrific!"